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Prices and Terms


License Policy

KLIPPEL allows their customers to install the KLIPPEL software dB-Lab at any computer within the customer's company for data viewing. For measurements or for using KLIPPEL post-processing and simulation software a KLIPPEL hardware and valid license keys are required. With the delivery of a measurement system, the customer receives license keys valid for 3 months. After receipt of full payment, KLIPPEL provides permanent license keys available from the customer's User Site for download. The update to a new software release version is free of charge within 3 months from purchase of a measurement system. Additional modules for measurements/post-processing/data analyzing/simulations are not included in free software updates.
Please download the License Agreement here.

Licenses for Klippel modules, tools and add-ons are bound to one specific Klippel measurement device (serial number of DA2, KA3, PM8) and/or one specific dongle (serial number hardware protection device). Your license to use the module, tool or add-on will fully expire if you lose the dongle. We basically do not replace lost dongles. If the dongle is damaged, we will replace this at your expense, provided you return the dongle to Klippel GmbH, Germany.

The following rules for software module licenses apply in case a measurement hardware (DA2, KA3, PM8) has to be replaced by a new hardware device:
• If the hardware is at least 10 years old, the acquisition of new licenses is required. The valid list prices apply. 
• If the hardware is between 6 and 10 years old, the acquisition of new licenses is required. Klippel provides a discount of 60% off the valid list price for the software modules.  
  The list price for the hardware applies. 
• If the hardware is between 3 and 5 years old, the acquisition of new licenses is required. Klippel provides a discount of 80% off the valid list price for the software modules. 
  The list price for the hardware applies. 
• If the hardware is up to 2 years old, the module license transfer is free of charge. The list price for the hardware applies (except in warranty cases). 
• Some software modules cannot be transferred to a new hardware for technical reasons (e.g. LSI2). The discounts don't apply to new modules (e.g. LSI3).

KLIPPEL products are patent protected, see the details at sites of products and at dB-Lab site.


Support contract

Ensure to get prompt help for potential problems and questions, and get the latest software updates by signing an annual support contract for your R&D and QC System. KLIPPEL reserves the right to decline support requests without a valid support contract.
Contract terms: R&D System QC System